If #1 can’t be achieved because whatever triggers it doesn’t have a way to interact with the user, then there should always be a way for the user to log into their account and do the verifying there, and part of the message should state that.
If I log into my financial institution and they want to verify my identity they state that they are going to send it to me whether it is a text message or an email. The request shouldn’t come out of the blue.Quicken will then memorize the payee and transaction so. If a memorized payee exists, Quicken will fill in the details if a memorized payee does not exist, create the payment as you would any other transaction.
Thanks for passing this on to the appropriate parties at Quicken.Īs for dealing with this in the future, while there are no vulnerabilities in Quicken, the primary way of exploiting this issue appears to be via phishing attempts, so as always, keep an eye out for odd emails and be wary of clicking links or attachments from senders you aren't sure of.I can’t think of a more “odd” thing than receiving a request to verify your identity out of the blue.Īnd as such I would add what I believe is the correct procedure for such an operation. You can enter loan payments manually into your register when they are due. Quicken uses this phone number only for blah, blah, blah…" Please click the link to verify your registered phone number. Since we're all careful to avoid emails or text messages which look like they might be a scam of some sort, we're sending you this email in advance so you know the upcoming text message is truly from Quicken and is legitimate. For instance: send an email message to a user to say "In 2-3 days, you will receive a text message at the phone number you have registered with Quicken, asking you to click a link to verify the number is valid. I don't think most Quicken users will be as diligent, and few will hunt down the 6 month-old announcement.Ī) Re-word the text so it doesn't seem like many scam messages we all experience on our phones and have been trained not to respond to.ī) Send the message via an email, where more words can be used, and a link to a page on Quicken's website could be included to attest to the authenticity of the message.Ĭ) Better still, combine both. Then someone posted a question about it here on the forum, it was confirmed, and the next time I got the text message, I responded. Request a Loan Loans company in Phoenix, AZ. Here you will find the company address, phone numbers and web site departments. Request a Loan Address: 522 N Central Ave, Phoenix, AZ 85004: Phone: (480) 845-0190: Site. All information about Quicken Loans in Phoenix, AZ.
#Quicken loans phone number full#
And I promptly deleted the text message because it looked like spam. Full info of Quicken Loans in Phoenix, site, email, 522 N Central Ave. I spend a great deal of time on this forum, but I had forgotten the announcement message (if I ever saw it) when I received the text message many months later. First, a user would need to know where to look, and would then have to scroll back to June 1 to see the post about it. Unfortunately, I believe that simply posting an announcement in the Community is not an adequate response to this issue.
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